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Returns and Cancellations
All sales are final after shipment
All sales are final once an order has shipped. We cannot accept returns or exchanges on shipped orders.
Cancelling an order
Orders can be cancelled any time before they ship. Orders cannot be modified after they are confirmed — cancel and reorder instead.
Damaged or defective orders
If your order arrives damaged or defective, email support@nice.shop within 7 days of delivery with your order number and photos of the damage. Approved refunds are issued within 7–10 business days.
Contact
1 Park Row, Suite 5, Providence, RI 02903. Call 844-500-6423 or 401-496-9784, or email support@nice.shop for damaged-order claims.